In this article I am writing a genuine and honest review on the mobile network giffgaff*.
I have been a member of giffgaff with a SIM only deal for around a year now so feel it about the right time to write an honest review of the mobile network.
Before I begin, I rate giffgaff 4.5 stars out of 5 for the service they provide. Read on to find out why.
I will start off with what I like about the mobile phone network. For me, the best thing about giffgaff is that you can upgrade or downgrade your data, text and call plan each month depending on your requirements.
If you know you will need more data one month then you can choose a more expensive goody bag. Click here* for the latest giffgaff deals and offers. As I work in an office all day, I am logged into the WIFI and at home I am also in WIFI, so personally, I do not need a lot of data.
My phone bill per month is only £6. Cheap as chips. The coverage is good where I am in Leamington Spa and I think I have only lost one day's service last year due to an outage.
This was due to O2 going down which is what the giffgaff network runs on. Another aspect I like is that they recommend the right goody bag (data bundle) for you. Giffgaff do not try and up sell or rip you off at all.
The instructions were clear to follow, and the process was hassle-free.
On to something I do not like much.
On the app there is a section called "Missions" which you cannot remove from your profile, I am not interested in completing any missions to be honest.
It would be good if you could hide that part of the homepage screen in the app. I just want to visit the app to see how much data, texts, and call time I have.
But that is the only small niggle I have.
Special Offer to New Members
If anyone is interested in joining giffgaff, you can get £5 free credit by using this special link - my username will appear on the page: Justinca Invites you to Giffgaff
The giffgaff goody bags and deals range are particularly excellent value for money and you can get loads of minutes, texts, and data for around £10-£12.
Good Stuff to Know
Here are a few things that are good to know about giffgaff.
Firstly, they have been around since 2009. A well-established business with a good reputation.
Giffgaff have won several awards for their service. Giffgaff has a YouTube channel with plenty of helpful videos covering all things mobile.
Check the videos out here.
If you decide to join giffgaff, you will need to know that they operate online only, and you cannot ring them up. Extremely helpful agents are available to answer your queries via the community.
There are no physical shops on the high street or retail parks either. The number to call from your handset for giffgaff voicemail is 443.
If you require help, this is a good page to visit: Help Hub Giffgaff offer low cost, excellent value SIM only deals on a month-to-month basis, no contract.
Thanks for reading the Giffgaff Mobile Network Review and if you have any questions, please feel free to contact me.